Management & Analytics professional, Data enthusiast, Lean Practitioner. Let’s learn more about me!
Priyanka Nagpal
MS (Applied Analytics)
MBA (Finance & Marketing)
Bachelor of Science (Mathematics)
New York, NY
About me
Born and brought up in India where I completed Bachelors of Science from DAV college affiliated to Kurukshetra University, further obtained MBA in finance from RIMT-IMCT, Punjab. After completion of studies, I joined Bank of America worked there for 3.5 years then started working with CPA global for approx. 6.2 years.
Post that, I moved to United States along with my partner. Since I had diverse work experience in project management and process excellence, I took this opportunity to hone my skills on analytical side of the business. Recently, completed Master of Science in Applied Analytics from Columbia University (graduated spring 2021) and actively looking for full time job opportunities. And yes,I just became a proud IVY league graduate!
In my free time, I love dancing, listening music, exploring new places, cooking and trying new cuisines.
PROFESSIONAL EXPERIENCE
CPA Global
Project Manager
(Sep 2012- Nov 2018)
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Managed LEAN & PDCA improvement projects (100+) which helped business to save approx. 400+ Hours per month & Cost savings of approx. USD 18K per month
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Seasoned executive, consultant, multi-department project lead, Operational excellence / Lean Six Sigma mentor and trainer.
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Delivered continuous process improvements by ways of Focused improvement projects, P2P financial process improvement, VBA Macro based automations, Overall Cycle Time improvement and Time & Motion study.
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Managed client service delivery teams in delivering on time client requests. Process support with Subject Matter Expertise on client portfolio & process domain.
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Successfully managed & delivered various process transitions (across borders) which included Stakeholder management, Maintaining and Analyzing Client’s Portfolio, financial budgeting, market research
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Proficient at evaluating upstream and downstream impacts with change deployment.
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Analyzed & Implemented quality assurance parameters, KPI’s and SLA’s for various processes
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Proficient at analyzing business processes in
order to identify areas for improvement. Proven history of developing effective new processes and systems to eliminate waste, streamline processes and reduce cost to serve.
Bank Of America
Team Developer
(Jul 2009 - Sep 2012)
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As a process trainer, facilitated & conducted trainings for new joiners over banking operations concentrated on underwriting (trained 150+ new joiners)
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Managed daily calibrations between embedded coaches and quality analysts to ensure effective quality parameters
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Conducted trainings for Anti Money Laundering, Information Security and Code of Ethics
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Created monthly dashboards, MIS reports, & Training Governance trackers to monitor overall process performance
Stock Holding Corporation
Management Trainee
(Jun 2008 - Aug 2008)
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Managed depository participant operations, handled client monthly billings
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Analyzed customer accounts pertaining to financial planning.
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Recommended financial products based on client's personas and needs
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Managed claim process of monthly billing and retained 80% of outstanding amount from clients
EDUCATION
Columbia University, New York
(Jan 2020 - May 2021)
RIMT-IMCT, India
(May 2007- Apr 2009)
Master of Science (MS) in Applied Analytics
Cumulative GPA: 4/4
Courseworks: Applied analytics framework (R Programming) | SQL in Data Analytics | Data Visualization | Strategy and Analytics (MBA) | Research Design | Storytelling with Data |Analytics & leading change | Managing Data | Applied analytics in Organizational context
MBA in Finance & Marketing
Cumulative GPA: 3.61/4.0
Courseworks: Financial Management | Marketing Management | Statistics | Operations Management | Product Management | Security Analysis & Portfolio Management | Management Information Systems
DAV College, India
(Apr 2004 - Mar 2007)
Bachelor of Science (BSC)
Cumulative GPA: 3.3/4.0
Courseworks: Mathematics | Physics | Chemistry
TECHINCAL SKILLS
Expert
Intermediate
Microsoft Excel, Power Point, R, Tableau, Power BI, Trello, Jira, SharePoint, Visio, Microsoft Access, Microsoft Word, Jamboard, Google Analytics, Microsoft Access
SQL, VBA, ETL Database Designing
PriyankaNagpal
Learning
Python, InVision Studio
SOFT SKILLS
Change Management, Stakeholder Management, Process Designing, Business Analysis, Product Management, Six Sigma, Project Management, Program Management, Solution oriented, Time management, Collaboration, Product Innovation, Training and team building, Decision making
CERTIFICATIONS
Certified Scrum Master
Issuing Authority: Scrum Alliance
Lean Practioner
Issuing Authority: Bourton Group, London
Six Sigma Green Belt
Issuing Authority: Indian Statistical Institute,Delhi
